HGR Celebrates Manufacturing Day

Today is Manufacturing Day, and we’re celebrating at HGR! Held on the first Friday in October each year, the community comes together to celebrate innovation, hard work, and education in the manufacturing sector. We are honoring the day with a 5-day sale with savings of up to 40% on a wide selection of industrial surplus.  

HGR buys industrial machinery and manufacturing equipment and our online marketplace and local showrooms consist of thousands of tools, equipment, and machines that directly come from or would benefit manufacturers. From robots that can streamline production through automation, to CNC machines and other large manufacturing equipment designed to increase productivity and inventory, you can find everything you need at HGR.  

Continue reading HGR Celebrates Manufacturing Day

Top 5 Ways to Increase Your Manufacturing Productivity

Increasing productivity in manufacturing is a crucial step in business ownership as it ensures higher output, customer satisfaction, and revenue.  

Measuring success is often defined by the ability to meet or exceed demands. A highly productive workforce supported by the right technology and machinery is a key to success.  

Increasing productivity is achievable without necessarily having to utilize someone like an outside consultant, though an unbiased outsider’s perspective can reveal helpful insights.  

The key to increasing manufacturing productivity is taking practical steps that enhance internal processes and keep the plant running efficiently.  

Continue reading Top 5 Ways to Increase Your Manufacturing Productivity

Have You Seen the Inside of Our Warehouses?

Have you had a chance to visit the inside of an HGR warehouse? All of our industrial surplus inventory is available, 24/7 online, but if you get a chance, our locations are an experience that is not to be missed.  

Read more to find out what the inside of our warehouses are like and how you can visit!  

Continue reading Have You Seen the Inside of Our Warehouses?

A Guide to Robot Parts and Accessories

HGR developed a quick and easy guide to help buy robot parts and accessories that are right for your robot applications.

In the early 1980s, there was a common belief that robots were meant for big companies and would handle only repetitive work. Only those with deep pockets could afford to automate their processes back then.

Things have changed since then. With the ongoing improvement in technology, robots have become more accessible and affordable. That has translated to more use cases for the robots.

Even though they help streamline business processes, there are times when robots fail. And when they do, they will need parts and accessories for their maintenance.

Read this guide to learn more about getting robot parts and accessories.

Continue reading A Guide to Robot Parts and Accessories

How to Start a Manufacturing Company in the U.S.

how to start a manufacturing companyWith access to the right resources, starting a manufacturing business in the U.S. is not only possible. It’s also a profitable venture with promise of growth.

In the recent past, many manufacturing startups in the U.S. contracted with international manufacturing operations.

However, outsourcing manufacturing is no longer the obvious choice for aspiring entrepreneurs.  

Increasing overseas labor costs, declining product quality, shipping delays, and new import tariffs are making outsourced manufacturing less appealing and profitable. As a result, more business owners are transitioning their manufacturing operations to U.S. soil.  

Though starting a manufacturing business may seem intimidating, advances in technology and infrastructure have made the business model much more attainable (and profitable). Keep reading to learn more about how to build your manufacturing business.

Continue reading How to Start a Manufacturing Company in the U.S.

Get to Know HGR’s Ludie Toles

HGR's Ludie Toles
(l to r) Susan and Ludie

What is your job title?

I am a marketing administrator.

What are your job responsibilities on a day-to-day basis?

I call on manufacturing companies to talk to them about HGR buying their surplus equipment. If they have surplus, I then enter the information I gathered into our customer relationship management (CRM) system as a lead and set an appointment for the buyer to view the equipment and put in a bid if we are interested. Continue reading Get to Know HGR’s Ludie Toles

What type of employer is HGR? Buyer Spotlight with Rick Affrica

HGR Buyer Rick Affrica and family

When did you start with HGR, and why?

I started with HGR back when it all began – 1997.  I was presented with an offer to leave the company that I had been working with (along with 11 others) and be part of something new – something great.  So, I started with HGR, and we “Hit the Ground Running.” Continue reading What type of employer is HGR? Buyer Spotlight with Rick Affrica

Meet a local manufacturer of dental crowns, impants and dentures

Moskey Dental Laboratories

 

(Q&A with Robert Lash, president, Moskey Dental Laboratories)

What is dental restoration?

A dental restoration replaces a tooth or teeth in a patient’s mouth. The dentist makes either an analog or digital impression and sends it to Moskey Dental Laboratories with a prescription for the type of restoration he/she wants.

What is your background? I see that you completed your undergraduate studies at Emory University and law school at Cleveland-Marshall College of Law. How did you end up in dental restoration?

Despite my education, my family’s business was our dental lab since my grandfather started it in 1924. When my father’s partners left the business I joined to help him continue. Continue reading Meet a local manufacturer of dental crowns, impants and dentures

LCCC works with manufacturers to create apprenticeship programs

On Mar. 20, a group of educators, manufacturers, state liaisons and manufacturing nonprofits met at Lorain County Community College for its “Power of Apprenticeship” conference. Keynote Speaker Denise Ball of Tooling U-SME gave an enlightening presentation on the Zs and Millennials, our future workforce, and how communicate effectively with them in order to attract and retain new talent as well as the need for intergenerational training. Chrissy Cooney, outreach specialist for LCCC, presented an industry panel via video that included a manufacturing company, an apprenticeship trainer at that company and two apprentices in the program. She also presented an overview of how a state-registered apprenticeship program works, including the $2,500 stipend for employers participating in the program. For more information about the Z and Millennial generations or to receive a whitepaper on the topic of the Millennials, contact Denise Ball of Tooling U at 866.706.8665. For information about LCCC’s assistance with an apprenticeship program, contact Tammy Jenkins at 440.366.4833 or Chrissy Cooney at 440.366.4325.

Denise Ball Tooling U SME

City of Euclid accepts proposals from potential buyers for buildings

City of Euclid building for sale

The City of Euclid is accepting proposals from potential buyers for the buildings at 19770 St. Clair Ave.  They would be a perfect fit for a small manufacturer/maker that also wants a retail storefront. For more information and to submit a proposal, click here.

Time for a revolution

clock with change

(Courtesy of Guest Blogger Alex Pendleton, Big Ideas for Small Companies powered by the MPI Group)

How’s your Change Initiative going? Are you having fun yet?

I’m guessing you answered, “No!”

Why? Because bringing major change to any organization is a tough assignment. Entrenched people, and ideas and habits favor the status quo, and even when that status quo is no longer working, the response of the organization is typically to just give the problem more time. “This too shall pass,” everyone says. “We’ve been through rough times before, and this is no different. What worked then will work now.”

But sometimes it IS different. Sometimes, the organization has quietly aged in place while the world around it has changed to the point that what worked before will NOT work now. Sometimes, what’s needed is a revolution.

For some time, I’ve been involved with two organizations – a manufacturing company and a non-profit – both of which have faced this dilemma, and it fascinates me how much these very different organizations have in common

The manufacturing company was living in the past. It had a dominant position in a niche market, but that market had been slowly shrinking for decades, to the point that the 70-year-old factory was badly underutilized and the fixed overhead was being carried by a smaller and smaller base of business. The aging workforce was resistant to change (there was a sign in the foreman’s office reading “When pigs fly,” evidence of his disdain for any new ideas), and rejection of modern manufacturing methods made it impossible to find customers for new work. The necessary changes all required various certifications, but that was regarded as nonsense, a waste of time and money. An attitude of “we’ve always done it this way” prevailed. Once, they cleaned up the place for a customer visit, and were proud of the result. “The place looks great,” they told themselves — but it didn’t. It looked RELATIVELY good, better than it had in years, but of course the customer saw it in the context of a wider world, and to him it looked ABSOLUTELY awful.

The non-profit organization was also well-established and had been in the same location for most of its life. Decades before, they had made a major investment in upgrading their facility, but by now it was obsolete, and the city had grown away from it, leaving it isolated. However, entrenched board members had fond memories of past greatness, and they were determined that the drop-off in interest and financial support was only temporary. It wasn’t. Before long, they faced an existential crisis.

The solutions to these two problems were similar. In both cases, new leadership was brought in and changes were basically forced upon the organizations.

In the manufacturing company, the factory was substantially overhauled and modernized, quality certifications were obtained, and new markets opened up. A lot of people left (mostly by retirement – over a few years the average tenure dropped from 35 years to eight!), and those who stayed were given extensive training.

In the non-profit organization, a new leader was brought in. He had an abrasive personality and seemed hell-bent on offending all of the existing supporters, starting with the largest donors. But by the time the crisis arrived, he had succeeded in persuading a majority of the board that major change was necessary. Ultimately, they sold their building, collaborated with a couple of other organizations, raised millions of dollars, and moved to the city’s thriving downtown.

Looking back on these two sagas, it’s striking how different the picture looks than it did when we were living in daily crisis. In both cases, the consuming issues dealt with people — in one case, trying to get established employees to accept change; in the other, trying to temper the new leader’s troubling management style.

In the manufacturing company, the change was generational. A new, young leader had the vision and the skills needed to move the company forward, but members of the executive team – even new hires – struggled to perform. Operations went through five leaders in as many years before finding the right person, and the sales department went through two. Looking back on board meetings in those transitional years, it’s amazing how much effort went into trying to salvage the wrong person in the job and how quickly things improved when the right person finally arrived. There’s an important lesson there about insisting on top quality in people and not settling for anything less. Peter Schutz, a former leader of Porsche, always advised people to hire slowly and fire quickly. That’s good advice, albeit easier said than done. Once you’ve filled a critical position, it’s difficult to believe that backing up and starting over will be easier than trying to fix what you’ve got — but in retrospect it’s usually a good idea.

In the non-profit organization, the resolution was simpler, though no less painful. We ultimately realized that we had gotten from our exasperating leader all that we could — his revolution was already in motion — and all he had left to offer was his difficult personality. It was time to end the constant conflict and move forward. The new executive is an extraordinary leader and has the enthusiastic support of the entire staff and board. There still are problems, of course – non-profit organizations always face challenges — but the replacement of conflict with collaboration has resulted in a great place to do great work, and exciting innovation has ensued.

In both cases, I wonder if the rosy present would have been possible without the turbulent past. Revolution is frequently necessary, and almost always difficult and unpleasant; but I think it’s important to recognize that difficulty and unpleasantness don’t have to be new long-term realities, but can instead be short-term growth phases. So if your situation needs a revolution – and sooner or later it probably will – realize that it’s likely to be difficult and unpleasant, and that it’s possible that the right team to start a revolution may not be the right team to finish it. What is certain, though, is that once your revolution has succeeded, you’ll have a vast improvement over the status quo.

At least until the next revolution.

What type of employer is HGR? Q&A with the Call Center

HGR's call center team

(Courtesy of Guest Blogger Cynthia Vassaur, HGR’s call center manager)

What does your department do?

The HGR Call Center contacts manufacturing and distribution companies to determine if they are in possession of equipment available for sale. We leverage our client relationship management (CRM) software to access vendor contact information. Once a client has been contacted, CRM is updated with critical data stemming from the call. HGR’s Call Center averages 1,500 call actions per day that result in approximately 35 viable “buy leads” for the company.

The Call Center’s ability to meet its daily call volume and quality interaction goals is critical to HGR’s overall success. To do this, an extremely structured performance matrix has been designed, and agents must employ a disciplined approach to comply with minimum standards. Team-building exercises, morale-boosting contests, and departmental lunches are conducted on a regular basis to promote a positive work environment. However, at the end of the day, employees realize that team and individual success in the Call Center are driven by consistently completing a high volume of top quality client interactions. As a result, a typical “day in the life” of the HGR Call Center involves motivated and disciplined staff “doing their thing” over the phone in order to generate business.

How many people work in your department, and what are their roles?

The Call Center employs 13 full-time employees. Cynthia Vassaur, call center manager, oversees personnel and general operations functions. Dax Taruc is in charge of researching and responding to incoming calls from vendors interested in selling equipment and ensures the client database is regularly updated with the most current information. The department also contains Preferred Vendor Administrators Larry Edwards, Joe McAfee, Levit Hernandez and Kim Girnus tasked with reaching out to vendors from whom HGR has purchased, or attempted to purchase, equipment in the past. Their primary focus is maintaining and enhancing HGR’s relationship with this critical segment of clientele. Finally, there are seven marketing administrators — Cameron Luddington, Ludie Toles, Obed Montejano, Theresa Bailey, Jackie McDonald, Kaylie Foster and Quanton Williams – who are responsible for contacting potential vendors. In doing so, they attempt to market HGR, brand the HGR name, and promote HGR’s service.

What qualifications do you need to be successful in your department?

Each MA makes about 150 calls a day, never knowing the end result of each interaction. For an individual to meet the daily demands and goals inherent with the position, he or she must have excellent computer skills and be a self-starter who is capable of communicating with people of varying backgrounds.

What do you like most about your department?

We have a great team! The department is comprised of individuals with diverse backgrounds, which results in an interesting array of perspectives, opinions, and solutions. At the same time, each member demonstrates a respectful and accepting attitude toward teammates. While there are numerous characteristics that I appreciate about the HGR Call Center work environment, the inviting and inclusive attitude of the staff stands out.

What challenges has your department faced and how have you overcome them?

The HGR Call Center’s greatest challenge has been attracting and retaining quality employees. Because Austin is such a wonderful place to live, many corporations have flocked to the area during the last couple of decades to set up shop. The resulting competition for pay, benefits, and perks has presented an obstacle to our hiring objectives. To combat that challenge, the department has worked closely with HGR’s Human Resources Department to create an employee profile aimed at attracting the right people for the position. This job profile refinement produced instantaneous results, with the department landing Cameron Luddington, Kim Girnus and several others shortly after its inception, and we are confident the department will continue reaping the benefits of those efforts.

What changes in the way your department does business have occurred in the past few years?

By far, the most impactful change during the last few years in the way the Call Center does business has been the agent pay structure modifications. In short, Call Center agents’ compensation is merit-based — hinging on call volume and a multitude of quality control call grading elements. The overall Call Center performance has dramatically improved as a result of this restructured approach to agent compensation. The harder an agent works, and the more attention to detail that agent exhibits, the more money that agent makes. Motivated agents eager to earn more money today than they did yesterday thrive in this environment.

What continuous improvement processes do you hope to implement in the future?

The major process improvement initiative we hope to initiate in the near future involves streamlining the process for adding new vendors to CRM. There are some strategies set for implementation that we hope will result in a higher number of vendors being routinely added to the database at a much higher rate than current levels.

What is HGR’s overall environment like?

HGR is “THE PLACE” to work! The grassroots culture of the business is positive and infectious; it spreads like wildfire to the new hires. HGR’s environment suits those with a strong work ethic, a desire to achieve team and individual goals, and who are genuinely vested in the HGR mission.

What is your perspective on manufacturing, surplus, investment recovery/product life cycle/equipment recycling?

Before I started working at HGR, I hadn’t really worked in or around the manufacturing industry. But in the last few years, I’ve come to recognize the value of HGR’s services and the affect it has on small and large businesses alike.

Be there to hear the 2018 NEO Manufacturing Survey results

MAGNET logo

Join other manufacturers on Feb. 14, 2018, from 8-9:30 a.m. at Crown Plaza Cleveland South – Independence when MAGNET: Manufacturing Advocacy & Growth Network unveils its 2018 Northeast Ohio Manufacturing Survey Results.

More than 400 manufacturing companies submitted more than 450 responses, and the results are in. MAGNET and its partners – Bank of America, Skoda Minotti, WIRE-Net and Oswald Companies – will break down the results of the survey over breakfast.

We’ll be there! Will you? Register here.

 

A lot can change in 10 years

changing technology and how we do business

 

(Courtesy of Guest Blogger Alec Pendleton, Big Ideas for Small Companies, powered by The MPI Group)

The iPhone was introduced 10 years ago, in 2007—or MMVII, as the Romans would have said. In celebration of that anniversary, Apple has just introduced its latest model, the X—or 10, as we would write it. While pondering this milestone, I realized that 10 years ago, I had no clue that the iPhone was coming, and once it did, I didn’t even begin to understand its implications. And not just the iPhone — but the hundreds of other changes that have transformed both the way we operate our businesses and how we live.

In 2007, Amazon was mostly in the book business and had just introduced the Kindle. Twitter was in its infancy. Airbnb didn’t exist. Tesla made a quirky little sports car. Facebook had about 100,000 business pages. Newspapers were profitable (well, sort of). I had a camera! If I wanted to deposit a check, I had to take or mail it to the bank; to pay a bill, I had to write a check. Buying a used car was a risky business.

Ten years later: Recent purchases from Amazon by my family include dental floss, office supplies, textbooks, a security system, and a hammock. We have a president who got where he is by tweeting. Millions of people pay to sleep in strangers’ guest rooms every night. Tesla can’t build its fancy electric sedans fast enough. Facebook now has more than 65 million business pages, and Internet advertising has taken (almost) all the profit out of the newspaper business. My camera is now in my phone, and I can deposit a check by taking a picture of it; I haven’t written a paper check in months. Even at the outdoor farmers’ market in our neighborhood, I can buy groceries with a credit card, which the Amish farmer scans with a tiny device on his phone. And a few months ago, I almost bought a used car until my daughter discovered – on her phone – that it had been in an accident a couple of years prior.

This is all amazing stuff. It and much more have made us happier and more productive, by allowing us to escape a lot of drudgery. It’s wonderful! But if you’re a retailer, or in the newspaper business, or in countless other fields impacted by these technologies, there’s also been a significant downside. Massive change means massive disruption, made all the worse because it was unforeseen by most of those who were damaged by it. Retailers and newspapers, for example, were caught unawares, and thousands of jobs were lost. It seems unlikely that former journalists and store managers are making ends meet by renting out their guest rooms.

So we must ask, what about the NEXT 10 years? What crazy, unimaginable new technologies will disrupt your business or your life? More importantly, what can you do about it?

I have a manufacturing company. If 10 years from now everyone has a 3-D printer, can I just transmit an e-file to my customer, allowing him to print my product for himself?

The possibilities are endless.

So how do we prepare? I’m not convinced that becoming an early adopter is the answer. All of these amazing success stories rest atop a much greater number of failures. Instead, I think the better course will be to focus on fully leveraging new technologies after they’re reasonably well established. The opportunities from last decade’s progress are still far from fully exploited; for example, there are many ways to deploy Apple or Amazon or Google technologies — or even our phones — to improve our businesses and lives that most of us still don’t use.

I also don’t think that guessing what comes next is a good strategy, because it encourages trying to time your investments — and few of us are smart or lucky enough to get it right. Get in too early and you’re often distracted, discouraged, or just plain wrong. Get in too late and you’ve missed the chance to seize opportunities or avoid threats. Perhaps the best approach is watchful waiting, with test investments of time and cash to embrace new technologies without being smothered by them.

That’s my plan for amazing change, anyway. What’s yours?

Alec Pendleton took control of a small, struggling family business in Akron, Ohio, at an early age. Upon taking the helm, he sold off the unprofitable divisions and rebuilt the factory, which helped to quadruple sales of the remaining division within seven years. These decisions — and the thousands of others he made over his time as president and CEO — ensured that his small manufacturing business thrived and stayed profitable for the generation to come. The culmination of a lifetime of experience, accumulated wisdom, and a no-nonsense approach to looking at the books allows him to provide a unique perspective on Big Ideas for Small Companies.

She became the face of a movement

Rosie the Riveter

Anyone who works in manufacturing and those who haven’t are familiar with Rosie the Riveter, but how many know what she stands for or that the original “Rosie” just passed away?

During World War II she was the symbol of the women who worked in factories to take the place of men who had gone to serve. Often, these women were the ones manufacturing war supplies and munitions. She became the face of the women’s movement and feminism in The United States.

At age 96, Naomi Parker Fraley, a California waitress and the likely inspiration for the Rosie the Riveter poster, passed away on Jan. 20, 2018.

Naomi Parker Fraley
Then
Naomi Parker Fraley
In 2016, on the right with her sister on the left.

Local paint and coatings manufacturer is “the official paint” of the NHL

National Hockey League Columbus Blue Jackets and Pittsburgh Penguins

(Courtesy of Guest Blogger Jim Priddy, PPG plant manager, Euclid, Ohio)

When was the company or division founded, by whom and why?

PPG was founded in 1883 by Capt. John B. Ford and John Pitcairn in Creighton, Pa. Since then, we have maintained our commitment to innovation and quality products and have shifted our portfolio to focus on paint, coatings and specialty products. PPG coats the planes you fly in, the cars you drive, the mobile devices you use and the walls of your home.

Why did you locate in Euclid, Ohio?

PPG purchased the former Man-Gill Chemical Company facility in Euclid in 1997 as a way to enhance our resources and technology to better serve the automotive, industrial and packaging coatings markets. The Euclid facility complements our strong network of other PPG facilities in the Northeast Ohio region to provide a broad range of products to our customers.

What do you make here?

PPG’s Euclid, Ohio, industrial coatings plant produces pre-treatment and specialty products, including alkaline and acid cleaners and zinc phosphates.

What types of customers buy your products or for what industries?

PPG’s industrial coatings products serve customers in the automotive, transportation, appliance, coil, extrusion, and other markets.

In what ways are your products used?

The products produced in the PPG Euclid facility are utilized primarily in metal processing applications to clean, coat, and provide corrosion resistance, as well as in preparing the metal surface for priming and painting. Our products are used on metal automotive parts, such as body panels, underbody components and fasteners, as well as metal appliance frames and heavy-duty equipment parts.

How many employees and in what types of roles? What types of skilled labor do you hire?

Globally, PPG has approximately 47,000 employees. We employ approximately 90 people at our Euclid facility in a variety of manufacturing, technical, sales and data management roles.

What is your role at the company, and what do you enjoy most about what you do?

I am the plant manager for PPG’s Euclid manufacturing plant. For me, it’s all about our people. We have a great, engaged workforce, and I really enjoy working as a team with our employees to continuously improve our operation to be successful in today’s competitive business environment.

What role does the company play in the manufacturing industry locally? Do you use local suppliers or have local customers?

PPG has a strong presence in Northern Ohio with our Euclid, Strongsville, Cleveland, Huron and Barberton facilities. We utilize many local suppliers, and while many of our customers are in the Ohio, Michigan, and Pennsylvania regional area, we serve additional customers nationally and across the globe. In addition, we donated a combined $130,000 in PPG Foundation grants in 2017 to local organizations in the Cleveland area, which supported STEM educational and community sustainability programs.

In your opinion, what is the biggest challenge that manufacturing currently faces?

The manufacturing sector as a whole currently faces challenges around hiring skilled labor and addressing the educational gap. For current students and recent graduates, there is often a misconception that manufacturing only involves physical labor in a plant. However, PPG is working to educate the next generation of manufacturers to understand that the industry is highly technical and offers a variety of strong opportunities tied to science, technology, engineering and mathematics (STEM).

What is the state of manufacturing in Ohio or the area?

Manufacturing is an important business sector in Ohio and has been on a growth trend since 2009. Ohio is one of the top 10 states in the nation for both percentage of employees in manufacturing and manufacturing as a percentage of gross state product.

What does the future of manufacturing look like?

Manufacturing is a promising industry and will continue to evolve based on industry needs. Manufacturers like PPG are continually working to provide opportunities and educate the next generation of manufacturers about the various skilled opportunities within the industry. Careers in STEM fields will continue to be essential for the growth and prosperity of manufacturing.

Anything else that we missed but you would like to include? Some interesting fact that readers would be interested in?

PPG has an exclusive paint partnership with the National Hockey League (NHL), which makes PPG paint brands “the Official Paint of the NHL in the U.S. and Canada. You can learn more here.

PPG color draw down

Local manufacturer eliminates noise and moisture issues for the construction industry

Keene noise reduction Quiet Qurl sound control mat
Quiet Qurl® 55/025 MC sound control mat designed to limit impact noise between floors

 

Jim Keene Keene Building Products

How did Keene Building Products get its start?

Keene was started in 2002 as an importer but quickly began development of its production line. Although educated as an accountant, Jim Keene, the founder, became involved in the engineering of the system to produce the materials — a unique plastic extrusion process. Sales were simple since he was involved with many of the customers in the market.

Why was the decision made to locate in Euclid?

Jim’s home town is Richmond Heights, up the hill, but his father and mother went to Euclid High School. Euclid is a great place to manufacture, and Jim wanted to be a manufacturer.

How are the products that you manufacture used?

Keene Building Products is a manufacturer of three-dimensional filament products for the construction industry. Its noise products are designed for construction projects, such as multi-family apartments and condominiums to stop impact and airborne noise, while its building-envelope products can be utilized in wall, masonry, roofing, and foundation applications to eliminate moisture issues.

Starting as a plastic manufacturing company in 2002, Keene has innovated new construction tools in an effort to improve product performance for the market. At first, it only manufactured entangled net products in applications that had coatings and concrete all around them. Today, its capabilities include blending powders and creating chemicals. In addition to plastics extrusion, the company has expanded its expertise to floor-preparation products, below-grade systems, roofing, plastic fabricating and 3D filament.

How many employees work in the facility in Euclid?

30 employees but it will be increasing to 50 in the near future.

Tell us about your building expansion. How many square feet and why?Keene Building Products expansion

25,000 square feet for warehouse purposes that will allow us more room for manufacturing.

Are there ways that the company participates in the community?

Not yet!! We will soon.

What do you think is the biggest challenge that manufacturing currently faces?

Skilled labor

What does the future of manufacturing, especially in Northeast Ohio, look like?

The future is very bright here but we need to educate our young people better. Our schools are not up to par, and our workforce doesn’t graduate ready for the positions we need to fill.

What inspires you?

Helping the people in our organization realize their career and financial goals.

Are there any interesting facts about Keene Building that most people don’t know?

  • Weatherhead 100 four years running
  • Two businesses in the award
  • Holder of 20 patents either issued or pending
  • Family business with other family members as part of the team
  • More likely to sell product on one of the coasts, with full North American coverage and sales in every state
Keene building envelope
Driwall™ Rainscreen 020-1, a drainage mat for exterior wall systems

HGR helps manufacturers navigate buying and selling used equipment

aisle of machines at HGR Industrial Surplus
Photo courtesy of Bivens Photography

Manufacturing overhead, including factory supplies, depreciation on equipment, and replacement parts, can take a toll on a company’s wallet. Then, when they need to add equipment or replace aging systems, they’re faced with the complication of choosing among options to buy used, buy new or lease. When replacing equipment, a manufacturer needs to sell the old equipment in order to free up floor space and capital.

That’s where HGR Industrial Surplus comes into the manufacturing pipeline to assist a business’ growth and investment recovery by providing used equipment for sale or lease and by buying used equipment to help companies turn surplus assets into cash that will help pay for the upgrade or replacement.

Since scrap prices are at an all-time low, most companies can probably can do better by putting the equipment back into service through resale, which also is environmentally responsible. And, someone else will be able to save capital by buying it used or may even use the equipment for parts in the repair of another piece of equipment. Reselling to HGR also saves the seller the time and frustration incurred in finding potential buyers or in spending money to place ads in industry publications or resale websites then monitoring and responding to inquiries.

If a company is looking for a piece of equipment to replace one being taken out of service or to expand its line, it either can buy the used piece of equipment or lease it through HGR. If they choose to buy it, we have a 30-day, money-back guarantee that mitigates risk, and we are a Machinery Dealers National Association member, which means that we abide by their stringent code of ethics.

Should a company choose to lease a piece of equipment, we have a relationship with a finance source that, essentially, will buy it from us and lease it to the company. Once purchased or leased, our Shipping Department can set up transportation. Then, from the date that the item is purchased, a customer has 30 days to pay and 45 days to remove it from our showroom.

SHOPPING HINT: As soon as the item is received, our Buy Department prices and photographs it then posts it online. Some items never make it to the showroom floor because they are purchased as soon as they are listed. So, it’s important to have a relationship with one of our salespeople who can keep a customer in the loop if something comes in, or a customer can check our website or our eBay auction for the most recent arrivals.

And, though we sell used equipment, we sell tons of other stuff, including shop supplies, fans, fixtures, laptop bags and printer ink cartridges. You never know what you will find. We get 300-400 new items each day in many equipment categories, including welding, machining and fabrication, supply chain/distribution, plastics, chemical processing, electrical, furniture and finishes, hardware, motors, robotics, shop equipment and woodworking. There’s something here for everyone. Many makers and hobbyists shop at HGR and upcycle equipment pieces and parts into other useable objects.

HGR Lifecycle infographicFacts about HGR infographic

Take the Northeast Ohio Regional Manufacturers Survey and make an impact

man taking survey on phone and tablet

MAGNET: Manufacturing Advocacy & Growth Network is inviting manufacturers to impact the future of manufacturing in Northeast Ohio through its second-annual Northeast Ohio Regional Manufacturers Survey. To thank you for your time, you’ll be able to pick one of 10 different business books – and they’ll send it to you for free! They’ll also make a donation of $5 to Harvest for Hunger in your honor.

It will take less than 15 minutes to answer the 40 questions. Your response this year will shape legislative policies and regulations, better align the workforce development system, and much more. In late January, you will get real results on how your company stacks up against other companies in your region, and in your industry, in critical areas like workforce, operations, and growth. The survey questions revolve around workforce, operations, perspectives on growth in 2018.

Feel free to forward this to whomever in your organization that you think is the most appropriate person to fill out the survey, and feel free to share it with other manufacturing companies, as well. The more the merrier!

The final results will be shared widely, and you’ll receive an email as soon as the results are released.

 

What type of employer is HGR? Q&A with HGR’s Marketing Department

HGR marketing team
l to r: Gina Tabasso, Matt Williams, Joe Powell and Paula Maggio

(Courtesy of Guest Blogger Matt Williams, HGR’s chief marketing officer)

What does your department do?

The Marketing Department at HGR Industrial Surplus is responsible for all inbound and outbound marketing. Core responsibilities of the department include: e-mail marketing, social media, events and tradeshows, graphic design, videography, blogging, public relations, and community relations.

Over the past two years the marketing team at HGR has focused intently on content marketing (hence all these great blog posts!) in the company’s efforts to learn more about its customers, vendors, and community and to serve as a connector in the manufacturing sector.

How many people work in your department, and what are their roles?

The Marketing Department currently has three full-time employees and one part-time employee and also relies upon the expertise of several contractors and consultants. Gina Tabasso is our marketing communications specialist and is responsible for developing content, interviewing customers and other stakeholders in the community, and managing a variety of different departmental functions integral to the team’s success. Joe Powell is our graphic designer and videographer. Joe designs fliers, website landing pages, internal communications, and a variety of other internal and external communications pieces used throughout the organization. He is also an FAA-licensed drone pilot. Paula Maggio is our social media specialist. She manages our Facebook, Twitter, and other social media posts. She is also a skilled public relations professional and drafts and distributes press releases for HGR. Matt Williams is the chief marketing officer at HGR and is responsible for managing the marketing team. Matt also has principal ownership of the website and e-mail marketing and manages the activities of several contractors.

What qualifications do you need to be successful in your department?

The Marketing Department receives daily requests from various departments at HGR. Organization to make sure that deadlines are met is critically important. It’s also important that team members are able to bring creative ideas to the table and to synthesize the ideas of other stakeholders in the company to help bring those ideas to life.

What do you like most about your department?

The Marketing Department at HGR has the latitude to pursue creative and innovative ideas to drive engagement. This has been evidenced recently through the F*SHO modern furniture show that was hosted at HGR and which drew somewhere around 5,000 visitors during a five-hour period on a Friday evening in mid-September.

What challenges has your department faced, and how have you overcome them?

Working on the website was very difficult just two years ago. The website was developed by a South Korean firm. While the firm is very technically sound and capable, the language barrier required the use of a translator for e-mail and phone calls. Additionally, the difference in time zones slowed things down. The Marketing Department worked with a local Web-development firm to redevelop the company’s website on the WordPress platform, which makes it much easier to publish posts just like this one. It has become the foundation for our content marketing efforts.

What changes in the way your department does business have occurred in the past few years?

The Marketing Department at HGR was retooled in 2015. All of its current employees were hired in 2015. This created an opportunity to take the company’s marketing efforts in a different direction, and the feedback from other employees and stakeholders has been very strong. One of the biggest changes has been the launch of a new website in 2016.

What continuous improvement processes do you hope to implement in the future?

Gina Tabasso has been interviewing customers for the past several months and has conducted more than 100 interviews. These interviews will be used to develop a customer satisfaction survey that will be sent out in the first quarter of 2018 to gauge opportunities to improve how we do things.

What’s HGR’s overall environment like?

HGR is a relaxed work environment where people care about one another. It’s a fun place to work. We don’t take ourselves too seriously, but we’re serious about the work that we do.

What is your perspective on manufacturing, surplus, investment recovery/product life cycle/equipment recycling?

HGR helps customers to extract the last measure of life out of older capital equipment. Our company serves a role in the manufacturing ecosystem where we help entrepreneurs, startups, and high-growth companies to preserve capital for growth by putting equipment that might otherwise have been scrapped back into service. We also help to validate end-of-lifecycle of capital equipment. If no one buys a piece of equipment from us, it has probably met the end of its useful life and will be recycled. Finally, we are seeing an uptick in interest in industrial elements (e.g., machine legs) that are upcycled into other products, such as modern or steampunk-style furniture.

Auburn Career Center multimedia technology students seek internships

Auburn Career Center Career Fair student

On Nov. 8, Joe Powell, HGR’s graphic designer/videographer, and I had the opportunity to attend a “reverse job fair” with Interactive Multimedia Technology (IMT) students at Auburn Career Center in Concord, Ohio.

These students are currently enrolled in a two-year Tech-Prep program that focuses on the various creative aspects of computer technology. Under the supervision and guidance of their instructor, Rodney Kozar, these students learn everything from Web design to design techniques (digital photography, graphic design, Adobe Photoshop), audio/video production and animation.

The focus of the job fair was to provide potential internship opportunities for Auburn Career Center’s students and manufacturing organizations who are currently members of the Alliance for Working Together, which puts on the annual RoboBots competition. Organizations had the opportunity to interview these students in order to consider hiring them for an eight-week program that would benefit both the organization and the student by working on a marketing project of the organization’s choosing.

When Rodney asked for suggestions prior the event about how to better match students to organizations, HGR suggested that the students set up booths and allow the organizations the opportunity to come around and view their work in a “reverse job fair.”

It worked out extremely well. Each student had his or her own booth featuring that student’s own work, which included large posters, short animation films, photos and even video productions. Hiring managers were able to visit each booth, see small demos, ask questions and then circle back to sign up for interviews. Each organization was allowed four interviews of 15 minutes each.

The 14 students were well prepared to speak about their work and answer various questions. With 11 organizations in attendance, student interviews were booking quickly; so, we had to make our decision fast so as not to lose out on the opportunity. With so much talent, narrowing it down to four was difficult.

During the interview process HGR’s Joe Powell was able to ask our candidates the technical questions: what software programs were they familiar with, camera angles, editing, sound booths and Photoshop. The flow of dialogue was smooth between them. I was able to get a good feel for how well our candidate managed his or her time, dealt with project deadlines, worked as a team and what he or she potentially could bring to the table. All four of the candidates that we interviewed were on their game.

Our goal at HGR is to bring on one intern in early 2018. We have it narrowed down to two candidates who we’ve invited out to interview us. Stay tuned.

Auburn Career Center Career Fair with HGR's Tina Dick in background
In the background, HGR’s Tina Dick interviews an Auburn Career Center student
Joe Powell of HGR interviews Auburn Career Center student
HGR’s Joe Powell interviews an Auburn Career Center student

HGR hosts MAGNET’s annual State of Manufacturing event

MAGNET State of Manufacturing at HGR

(Courtesy of Guest Blogger Dale Kiefer, freelance journalist)

On Nov. 10, HGR welcomed members of the public to its headquarters to gain insights about important trends that are likely to affect Northeast Ohio manufacturers in the coming year. The third-annual State of Manufacturing event was organized by MAGNET: The Manufacturing Advocacy and Growth Network whose mission is to help area companies grow and thereby contribute to the manufacturing renaissance in Northeast Ohio.

MAGNET State of Manufacturing breakfast at HGRThe morning event began with a networking breakfast that gave attendees a chance to connect with other industry professionals, including HGR associates and expert consultants from MAGNET. Ethan Karp, president and CEO of MAGNET, launched the formal part of the program with opening remarks. This was followed by an expression of thanks to HGR and all of the participants from Euclid Mayor Kirsten Holzheimer Gail.

The first presenter was Joseph N. Gross, an OSBA certified specialist in labor and employment law who is also a partner at Benesch Attorneys at Law. He spoke about changes at OSHA and what manufacturers can expect when dealing with the agency in the coming year.

He was followed by Mark Wolk, the central region manager for Bank of America Leasing & Capital, who gave an overview of the equipment finance market. This included a lease versus loan benefit comparison for capital equipment.MAGNET State of Manufacturing guest speaker at HGR

The third and final speaker for the morning was Dr. Ned Hill who teaches economic development policy, public policy, and public finance at the John Glenn College of Public Affairs at The Ohio State University. The focus of his presentation was Manufacturing 5.0, or the Fifth Industrial Revolution, which describes the most recent major shift in the economy’s structure. Under Manufacturing 5.0, all aspects of enterprises will see full digital integration. In this new economy, soft skills will be just as valuable and essential among the workforce as harder technical skills.

Following the presentations, the speakers opened the floor to questions. Thereafter, attendees were given a chance to take guided tours of HGR’s facility and learn more about the history of the company and the value that HGR itself provides to manufacturers. More than 40 attendees toured HGR’s 500,000-square-foot showroom and newly renovated offices.

The State of Manufacturing 2017 event was sponsored by MAGNET, The Ohio Manufacturing Extension Partnership, Benesch Attorneys at Law, and Bank of America Merrill Lynch.

 

Ohio Strong Award recognizes those who excel in manufacturing and the trades

Ohio Strong Award for manufacturing and the skilled trades

As Josh Mandel, treasurer of Ohio, states, “There is a quiet crisis upon us with a shortage of young Americans pursuing careers in manufacturing and the skilled trades. According to a recent Skills Gap Survey by the Manufacturing Institute, approximately 600,000 manufacturing jobs are unfilled nationally because employers can’t find qualified workers.” In order to encourage young people to enter these fields, that state has created the “Ohio Strong Award.” The application form is available here.

If someone you know or work with demonstrates an excellent work ethic and passion for what he or she does in manufacturing and the skilled trades, you can nominate him or her for helping to make Ohio strong. These stories, which will appear on the Ohio treasurer’s website, will recognize those laborers as well as inspire the next generation of Ohioans to pursue careers in manufacturing and the trades.

 

What does a company that sells industrial surplus have to do with archaeology?

skeleton and archaeological tools

Well, what is archeology? According to the Society for American Archaeology, “Archeology is the study of ancient and recent human past through material remains. Archaeology analyzes the physical remains of the past in pursuit of broad and comprehensive understanding of human culture. Artifacts are objects made or used by people that are analyzed by archaeologists to obtain information about the peoples who make and used them.”

HGR is full of artifacts! Do you like to dig around at thrift stores, flea markets, estate sales? Do you have a love for building, fixing, making, history, machinery, manufacturing, bygone days? Our customers are archeologists. They come to HGR’s 500,000-square-foot showroom and dig around in the remains from other businesses, offices and manufacturers looking for that prize, that find, that deal. The building is full of clues about the past.

When I walk the aisles I think about what these machines made, who ran them, and, even, who designed and made the machines. It’s a huge part of our culture. Everything is manufactured. Everything you use, wear, drive in, live in. These are all products made somewhere by someone. We can’t even begin to imagine how or the process that goes into it if we’ve never worked in a factory. Those who do know the rigor that goes into making a quality, precision product from the concept to design to materials to manufacture to distribution to sales to use by the consumer. It’s a huge pipeline on which our economy and culture hinge.

When a company upgrades equipment, changes a process or, even, goes out of business, it has material assets that it needs to sell in order to recoup some of its assets and reinvest them. Selling surplus also keeps these items out of a landfill and in use, allowing smaller or startup companies to buy the equipment that they need affordably. That includes everything in its offices (chairs, desks, tables, anything in or on a desk, computers), maintenance department (cleaning supplies, light bulbs, gloves, bathroom/hygiene products) and on its production floor (storage bins, solvents, tools, machines, equipment, welding shields, fire extinguishers).

Think about it as anything and everything that keeps a company running. HGR Industrial Surplus sends its buyers into these customers’ facilities to bid on whatever they are selling. If they buy it, HGR transports it to Euclid, Ohio, and resells it to local customers in the Cleveland area and to international customers through its website at hgrinc.com. Whatever that manufacturer made may also be for sale if they had unsold lots of their product (wine glasses, rugs, safety glasses, leather). That’s why you can find anything and everything at HGR Industrial Surplus. Aisle 1 is a favorite of many customers when they go “digging.”

 

Enter HGR’s October 2017 “guess what it is” Facebook contest

October HGR guess what it is Facebook contest

Head to our Facebook page to guess what piece of equipment or machinery is pictured. To participate you MUST meet the following three criteria: like our Facebook page, share the post, and add your guess in the comments section. Those who guess correctly and meet these criteria will be entered into a random drawing to receive a free HGR T-shirt or other cool items.

Click here to enter your guess on our Facebook page by 11:59 p.m. on Friday, Oct. 20, 2017. A winner will be drawn and announced the following week.

What trends can Northeast Ohio manufacturers expect to see in the next year?

MAGNET State of Manufacturing 2017 held at HGR Industrial Surplus

(Courtesy of Guest Blogger Liz Fox, senior marketing associate, MAGNET: Manufacturing Advocacy & Growth Network)

Will the manufacturing industry keep growing at a healthy pace in 2018? How will government regulations and new legislation affect the industry? How will Northeast Ohio manufacturers take advantage of opportunities and face challenges in the new year? 

Find out at MAGNET’s 2017 State of Manufacturing event on Nov. 10!

Held at HGR Industrial Surplus in Euclid, this event will highlight successes in local manufacturing and address the sector’s fiscal and technological future. Following a networking breakfast, the morning will be full of insights on valuable manufacturing topics, including OSHA regulations, Industry 5.0, capital equipment, and more.

Following the event, HGR representatives will offer tours of their 500,000-square-foot showroom and newly renovated offices filled with furniture made by their customers, some of the area’s premier furniture designers.

Stay ahead of the competition by joining us at the third-annual State of Manufacturing event, and uncover economic trends that will affect your business in 2018.

Details and registration here: http://bit.ly/stateofmfg2018

For more information, contact MAGNET’s Linda Barita at 216.391.7766 or shoot us an email. Alternatively, keep up with the latest MAGNET news by following us on Twitter.

 

What type of employer is HGR? Buyer Spotlight with Doug Francis

HGR Buyer Doug Francis

When did you start with HGR and why?

Feb. 28, 2011. At the time it sounded like a challenging position where I could use my education and sales experience to meet with large manufacturing firms to purchase their surplus equipment. Six years later, it’s still challenging, and I enjoy the people I work with tremendously. I plan on being with HGR for the duration.

What is your territory, and what do you do on a daily basis?

I cover most of Wisconsin and Cook, Boon, McHenry, and Lake Counties in Illinois. I contact customers to arrange times to look at their surplus equipment, follow up on offers and buy deals!

What do you like most about your job? 

Best part about this job is that it’s different every day. The process of setting up meetings, getting out offers and buying deals is consistent, but there’s never the same deal twice. Keeps me sharp.

What’s your greatest challenge?

My greatest challenge is the ongoing and always-changing needs of our customers.

What’s your most interesting moment at HGR?

Most of the buyers’ meetings have interesting moments. Too many interesting moments to pick the most interesting. It’s a good deal to get together with coworkers/friends and be around the other buyers who are experiencing the same day-to-day activities.

What do you enjoy doing when you’re not working?

I enjoy being outside and most water-related activities with friends and family. Wisconsin has outdoor activities for every season; so, I’m thankful for where I live.

Who is your hero or greatest influence/inspiration, and why?

I’m not a hero worshipper. I’m influenced by successful people every day and try to emulate things that make them successful. My inspiration is self-improvement; there’s always room to get better with everything.

Anything you’d like to add?

I’m glad I work with such a good group of lads in the Buy Department. Every time we meet in Cleveland, I’m reminded what a great team of people work for HGR with the same goals as my own.

Enter HGR’s September 2017 “guess what it is” Facebook contest

September 2017 Guess What it is Facebook contest for HGR Industrial Surplus

Head to our Facebook page to guess what piece of equipment or machinery is pictured. To participate you MUST meet the following three criteria: like our Facebook page, share the post, and add your guess in the comments section. Those who guess correctly and meet these criteria will be entered into a random drawing to receive a free HGR T-shirt or other cool items.

Click here to enter your guess on our Facebook page by 11:59 p.m. on Monday, Sept. 18, 2017. A winner will be drawn and announced the following week.

CFHS students display Hot Work in heavy metal

(Courtesy of Guest Blogger Paula Maggio, PR specialist, HGR Industrial Surplus)

Students are back in the classroom. And that means students in the metals classes at Cuyahoga Falls High School are back at their work benches, safety goggles in place and welders in hand.

The school offers two one-semester courses in metals within its Industrial Technology and Manufacturing Program. In them, students develop foundational skills in metal fabrication and metal joining processes. They learn introductory industrial mathematics, design, basic metallurgy and metal forming. In addition, they learn theory and applications of a variety of welding and fusing processes including soldering, oxy-acetylene cutting, welding and brazing.

Students design and build projects and make repairs using the techniques they learn. We stumbled upon the students — and some of their creations they have dubbed “Hot Work” — at the Cuyahoga Falls All-City Art Walk last April.

Walk along with us as we show you some of their creations.

Metals student Maddie shows off the CFHS Hot Work bench displayed at the Art Walk.
Wine bottle holders and a paper towel holder were among the items the students crafted using their metal work skills.
CFHS metal working students also displayed this unique toilet paper holder at the Art Walk.
CFHS metals class students sold the items they displayed at the Art Walk, including peg racks made out of sawed-off golf clubs.

Gear up for Manufacturing Month 2017!

rolls of nails by Stephen Herron

(Courtesy of Guest Blogger Liz Fox, senior marketing associate, MAGNET: The Manufacturing Advocacy & Growth Network)

Because 3.5 million manufacturing jobs are expected to be available by the end of the decade, manufacturers are constantly looking for new ways to involve young people in their plants. Some seek assistance from apprenticeship efforts like MAGNET’s Early College Early Career program, while others participate in outreach designed to change the perception of manufacturing from being a dirty, unsafe factory to a high-tech, exciting environment. The latter is the very thing that propels Manufacturing Day, which occurs on the first Friday of October, and, by association, Manufacturing Month (October).

Created in 2012, Manufacturing Day not only stands to celebrate the sector as a whole, but also emphasizes the idea that jobs in the field are highly skilled and take place in some of the world’s coolest facilities. To do this, companies often open their plants to showcase their best technology or hold a career fair with the purpose of informing students what potential career paths lies ahead for them in manufacturing.

According to recent studies by Deloitte, Manufacturing Day has been shown to be effective in not only engaging young people, but involving manufacturers in their communities. In fact, 89 percent of companies surveyed value participating in Manufacturing Day and Manufacturing Month events, and 71 percent of students and young people who attended a plant tour, career/job fair, or other event said they were more likely to spread the word and encourage their friends and family to seek more information about what manufacturing provides for the community, as well as what it can do for the individual.

To coincide with Manufacturing Day (Oct. 6 this year), the whole month of October is also Manufacturing Month in Ohio. As one of the fastest-growing and most innovative manufacturing hubs in the country, companies and nonprofits use this opportunity to work together to address the skilled labor shortage and steer public perceptions of manufacturing in the right direction. Not only does this include businesses from across the state, but local chapters of professional organizations, workforce specialists, and Manufacturing Extension Partnership affiliates, such as MAGNET, TechSolve, and others.

Last year, Ohio played host to nearly 200 Manufacturing Day events, beating out rich manufacturing areas such as New York, Indiana, and Texas.

One of many events kicking off Manufacturing Month this year is the 6th Annual NEO Manufacturing Symposium on Sept. 29. Sponsored by MAGNET and Cleveland Engineering Society and held at Lorain County Community College, this event addresses topics critical to manufacturing, including cybersecurity, talent pipeline, and more. Manufacturers that are looking for answers about new trends and how to lessen the skills gap are encouraged to attend (not to mention a great tour of the new, state-of-the-art Riddell facility in North Ridgeville is available after the conference wraps up at 1 p.m.!).

To find out more about what’s taking place in Ohio on Manufacturing Day (or how to put on an event of your own), visit MFGDay.org or follow @MFGDay on Twitter.

Additional details can be found by logging onto manufacturingsuccess.org or following MAGNET at @MAGNETOhio

Cuyahoga Community College’s Manufacturing Center of Excellence works to fill the skills gap

Tri-C manufacturing center of excellence

In June, I met with Alicia Booker, vice president of manufacturing, and Alethea Ganaway, program manager additive manufacturing & Ideation Station, of Cuyahoga Community College’s Workforce, Community and Economic Development division at the Metro Campus. Booker says, “We take a manufacturing systems approach and not a product approach. We don’t just focus occupationally on the need to fill a gap then three months later the need arises again due to churn.”

For this team, it’s all about workforce development and creating a skilled workforce. More than 3,500 students are attending the workforce programs, including youth, adults interested in a career transitions, students who already have a degree but are returning to upgrade skills, older adults interested in a second career, employees who need additional training for their current role, and job seekers interested in starting a career.

Booker moved to Ohio two years ago from Pennsylvania to accept the position. Ganaway was moved from Tri-C’s robotics program to additive manufacturing in order to write the grant to fund the program. Now, two years later, the fruits of their labor are paying off in the Manufacturing Center of Excellence (MCoE).

Booker says, “We offer a unique brand of training – short-term through two-year degree plus transfer opportunities. Classes are offered in environments that meet the needs of the students and customers — day, evening, weekend, and bootcamp formats, full- and part-time training, and now we can offer onsite training through the Citizens Bank Mobile Training Unit. Our programs are comprehensive, offering exploration and career exposure to students as young as eight years old through our Nuts & Bolts Academy, middle and high school visits (via the mobile unit), and our college credit plus K-12 initiative.”

This is what the impressively outfitted MCoE contains:Tri-C manufacturing center of excellence scanner

  1. A shop that houses CNC equipment
  2. An integrated systems line with Fanuc robots that launched in June 2017 (Students can become a certified production technician in eight weeks, including program automation, PLCs, and visual inspection for quality control.)
  3. A 3D printing lab that houses a Faro scanner and two printers that can print biomedical-grade devices
  4. A PLC training line with both Allen-Bradley and Siemens systems that launched In August 2017 (Students can earn an international certification for Siemens Mechatronics Systems, mainly used by European companies, since there are more than 400 German companies in northeast Ohio, while Allen-Bradley is more common in The United States. Some companies, such as Ford, use both systems in different portions of the plant. The training line includes a PLC station with hydraulic and pneumatic boards and a robotic arm.)
  5. A rover for virtual-reality training and integrated gaming
  6. A Fab Lab, a maker space for community and international collaboration (it houses a classroom; a Techno CNC router; an embroidery machine; a small mill for engraving, heat presses for T-shirts, hats and mugs; a laser engraver; and a vinyl cutter.)
  7. A mobile unit that can go to businesses, events and schools for teaching and demonstration opportunities in a nine-county area that launched in February 2017 (The trailer fits 10 students and instructors; is WiFi, laptop and software equipped; has its own generator; has plugs for different amperages; and can be deployed with electrical, welding, CNC, mechanics and 3D printing equipment. The lab already has been deployed to the 2017 IndustryWeek Manufacturing & Technology Conference & Expo, a workforce summit, Crestwood Local Schools, and Boys & Girls Club of Cleveland.)

According to Ganaway, “The Additive Manufacturing program includes not only 3D printing, but we teach students how to reverse engineer parts, 2D and 3D design, 3D scanning, inspection and other technologies related to additive manufacturing.  Additive manufacturing is not just related to manufacturing; it includes other disciplines, as well, such as medical.  Some of the projects include 3D printing prosthetics for veterans at the VA who are disabled.”

The college offers training by which students can earn college credits and industry certifications. In the welding training, they learn MIG, TIG, and stick welding. Right Skills Now affords students with CNC training in manual and automated machining. They train on Haas CNC mills and lathes, and on Bridgeport manual machines. The 3D/additive manufacturing training is in digital design, and students receive training in multiple 3D printing technologies, including the use of 3D printers, scanners, and other equipment available through the Ideation Station where they can work with a techno router, laser engraver, etc. In Mechatronics, students learn techniques in mechanical, electrical, computerization, and gain an understanding of how these systems work together. Finally, as a certified production technician, students are prepared to begin career opportunities in manufacturing and earn four industry certifications in areas of safety, manufacturing processes and production. This is a hybrid training program that includes training on the integrated systems training equipment to prepare them for occupations in material handling, assembly and production.

To stay connected to industry, the program has several advisory committees made up of industry professionals from the welding, machining, electrical, mechanical, 3D printing and transportation sectors. They also have specific employer-based programs, including First Energy, Swagelok and ArcelorMittal, who have advised the college on customized programs that lead to employment with their companies. Local businesses, such as Cleveland Job Corps, Cleveland Municipal School District, Towards Employment, Boys & Girls Club, Ohio Means Jobs, Ford, General Motors, Northeast Ohio Regional Sewer District, Cuyahoga Metropolitan Housing Authority, NASA, Arconic, Charter Steel, and others, utilize the program’s services.

The program, says Booker, helps to meet the growing demand for a skilled workforce by “working to strengthen the region by supporting the existing efforts of our partners and by addressing the needs we hear from employers for a skilled workforce. We provide a quick response for new skills by developing new programs and training modalities. We also are working with schools and youth-serving organizations to enhance the talent pipeline that industry needs.” She continues by sharing that the most common challenge that she sees manufacturing facing is “the alignment of skills — commonly referred to as the skills gap. The impact of technology on the industry is also a challenge as industry works to keep up with the growth of technology, and we (as a training institution) work to keep up with the projected needs for skilled workers.”

Tri-C manufacturing center of excellence mechatronics

Additive manufacturing, 3D printing and rapid prototyping: What’s the difference?

Keyboard with 3D print key

(Courtesy of Guest Blogger Liz Fox, senior marketing associate, MAGNET: The Manufacturing Advocacy & Growth Network)

If you type “additive manufacturing” into Google, thousands of results pop up, including everything from magazines to materials manufacturers to membership organizations devoted to the subject.

Many of these sites also use the terms “3D printing,” “additive manufacturing,” and “rapid prototyping” interchangeably, which brings up an important question: are these really all the same, or are crucial differences being overlooked?

Let’s start with the basics. Additive manufacturing is a methodology made up of new processes that have been developed during the last 30 years. While these vary on a technical level, all of them involve quickly building components layer-by-layer or drop-by-drop using printers and digital files. This differs from traditional manufacturing processes (such as CNC machining) because it builds up rather than takes away; thereby, constructing something from scratch instead of chipping away at existing material to form a specific shape or object.

At the root of it all, 3D printing and additive manufacturing are one and the same. While most experts prefer “additive,” “3D printing” has become a buzzword that resonates more with the average consumer, as well as the new class of makers that’s emerged in the last 10 years. Some debate this theory, but in our experience, it extends little beyond personal preference, like calling soda “pop” or vice versa.

Rapid prototyping is a different story. While additive and 3D printing describe a process, rapid prototyping is a way to use that technology, specifically in a testing environment and/or for design purposes that have little or nothing to do with service applications. The phrase “fail fast, fail cheap” often applies to this practice, as additive tech allows manufacturers to experiment with different ideas, designs, and functions without worrying too much about the cost of materials. Some options include Color Jet Printing (CJP), Direct Metal Laser Sintering (DMLS), and Stereolithography (SLA), which have been used to create things as diverse as car components, toys, and surgical implants.

Regardless of its applications, 3D printing continues to revolutionize the manufacturing sector. As current tech is improved upon and new methods are developed, these innovations are impacting companies for the better by offering a faster, cheaper alternative to using traditional processes and materials.

Check out how MAGNET is helping manufacturers harness the power of additive manufacturing capabilities in their products and processes:

For more information, call MAGNET at 216.391.7766, visit manufacturingsuccess.org, or follow us on Twitter at @MAGNETOhio!

Photo courtesy of Shutterstock

What type of employer is HGR? Buyer spotlight with Bob Buerger

HGR buyer Bob BuergerWhen did you start with HGR and why?

2004, but I moved into the buyer role in 2014. My friends and I were at a Hell’s Angels dry poker run for Ronald McDonald House. One stop was a local bar called Stingers near HGR. Since it was the last stop, we thought we’d have a beer and ended up meeting Mike Lima, HGR’s shipping manager at the time, who said they were looking for someone in the incoming department. I applied, and they hired me. I also used to shop at McKean and HGR for years, especially on Wednesdays when we could have a free lunch and shop. I thought it was the neatest place. There’s no other place I’ve come across like HGR with its enormous size, its magnitude and what it does — even in all my travels now.

What were you doing before HGR?

I managed a metal finishing and plating company and was familiar with most of Mike Paoletto’s customers that he’s bought from. I like machinery and woodworking and have always been around it.

What is your territory, and what do you do on a daily basis?

Southern Missouri, southern Illinois, southern Kentucky, 75 percent of Tennessee, northwestern Alabama, Mississippi and Arkansas. I live about 30 minutes from Memphis.

Monday is office day to get caught up. On average, I am away from the house overnight 1.5 days per week. I travel from company to company looking at equipment and purchase what we can, which is about 15 percent of what we look at, on average. I see about three businesses per day but have seen up to six.

What do you like most about your job?

Meeting new people and new companies. At HGR, I saw all this equipment coming in but never saw it in operation, but now I go to huge manufacturing companies and get to see extrusion lines and robots in action and realize, “Oh, that’s how it’s made.” Every day is new in learning, and the job is fascinating.

What’s your greatest challenge?

The technology. I am not a computer person. When I first took this job, the only experience that I had was as an inventory clerk at HGR putting in information. And, I had a flip phone. The owners of HGR took a huge leap of faith giving me this position. Brian said, “Let’s give this guy a chance. He’s a good worker and always on time.” I was never late once and lived 30 minutes away. Even Rick had to teach me how to copy and paste.

When did you start with HGR and why?

2004, but I moved into the buyer role in 2014. My friends and I were at a Hell’s Angels dry poker run for Ronald McDonald House. One stop was a local bar called Stingers near HGR. Since it was the last stop, we thought we’d have a beer and ended up meeting Mike Lima, HGR’s shipping manager at the time, who said they were looking for someone in the incoming department. I applied, and they hired me. I also used to shop at McKean and HGR for years, especially on Wednesdays when we could have a free lunch and shop. I thought it was the neatest place. There’s no other place I’ve come across like HGR with its enormous size, its magnitude and what it does — even in all my travels now.

What were you doing before HGR?

I managed a metal finishing and plating company and was familiar with most of Mike Paoletto’s customers that he’s bought from. I like machinery and woodworking and have always been around it.

What is your territory, and what do you do on a daily basis?

Southern Missouri, southern Illinois, southern Kentucky, 75 percent of Tennessee, northwestern Alabama, Mississippi and Arkansas. I live about 30 minutes from Memphis.

Monday is office day to get caught up. On average, I am away from the house overnight 1.5 days per week. I travel from company to company looking at equipment and purchase what we can, which is about 15 percent of what we look at, on average. I see about three businesses per day but have seen up to six.

What do you like most about your job?

Meeting new people and new companies. At HGR, I saw all this equipment coming in but never saw it in operation, but now I go to huge manufacturing companies and get to see extrusion lines and robots in action and realize, “Oh, that’s how it’s made.” Every day is new in learning, and the job is fascinating.

What’s your greatest challenge?

The technology. I am not a computer person. When I first took this job, the only experience that I had was as an inventory clerk at HGR putting in information. And, I had a flip phone. The owners of HGR took a huge leap of faith giving me this position. Brian said, “Let’s give this guy a chance. He’s a good worker and always on time.” I was never late once and lived 30 minutes away. Even Rick had to teach me how to copy and paste.

What’s your favorite place to eat when you are on the road?

My favorite place to eat with the best burgers is Abe’s Grill in Mississippi. It’s 100 years old with 10-15 seats.

What do you enjoy doing when you’re not working?

My wife and I bought a house that was owned by a single mom who thought duct tape fixed everything; so, I spend a lot of my free time working on the house and outside in the yard. My wife said that she would really like a pool; so, we put an in-ground pool in last year.

Who is your hero or greatest influence/inspiration, and why?

My mom and dad. Mom because she gave me a great sense of humor. She taught me to laugh at myself. Dad because he gave me a great work ethic. He was a foreman at Ford Brookpark Foundry for more than 25 years. He’d leave for work at 5:30 a.m. in a white shirt and come home with a grey shirt. He had a stretch of about 150 days where he worked every day with no time off. He also is a combat Marine Corp. veteran who served in Korea. He taught me that if you work hard in life you get benefits.

Anything I missed that you want the rest of the team to know?

At HGR, if you give 100 percent and work hard, ownership will recognize you when a position becomes available. They’re always open to give someone a chance.

What do you enjoy doing when you’re not working?

My wife and I bought a house that was owned by a single mom who thought duct tape fixed everything; so, I spend a lot of my free time working on the house and outside in the yard. My wife said that she would really like a pool; so, we put an in-ground pool in last year.

Who is your hero or greatest influence/inspiration, and why?

My mom and dad. Mom because she gave me a great sense of humor. She taught me to laugh at myself. Dad because he gave me a great work ethic. He was a foreman at Ford Brookpark Foundry for more than 25 years. He’d leave for work at 5:30 a.m. in a white shirt and come home with a grey shirt. He had a stretch of about 150 days where he worked every day with no time off. He also is a combat Marine Corp. veteran who served in Korea. He taught me that if you work hard in life you get benefits.

Anything else that you want everyone to know?

At HGR, if you give 100 percent and work hard, ownership will recognize you when a position becomes available. They’re always open to give someone a chance.

Nickel Plate Road Historical & Technical Society donation for convention luncheon

HGR donation to Nickel Plate Road Historical & Technical Society for annual convention luncheon
Chuck Klein, NKPHTS convention chairman, with Matt Williams, HGR’s chief marketing officer

On Sept. 28 – 30, The Nickel Plate Road Historical and Technical Society (NKPHTS) is hosting its annual convention in Cleveland, one of the stops on the Nickel Plate Road railroad, which connected New York, Chicago and St. Louis. HGR’s current facility was one of the Cleveland stops on the line where GM’s Fisher Auto Body Plant used the railroad to transport automobile bodies to Detroit. 

So, why are we talking about an event that doesn’t take place until September? Well, because pulling off a convention takes planning, and Chuck Klein, NKPHTS’ convention chairman, is running the show. On March 7, he visited HGR’s showroom in Euclid to pick up his “check” for $1,000, donated by HGR. Matt Williams, HGR’s chief marketing officer, is a member of NKPHTS. And, HGR cares about preserving the heritage of its site, which was an important part of the war effort and industrialization in Cleveland.

Williams joined the society because his grandfather worked in Nickel Plate’s Canton, Ohio, railyard, and his father, an electrical engineer, was The Orville Railroad Heritage Society’s president. While Klein, a retired optician, is a model railroad enthusiast and a committee member for the National Model Railroad Association, which is how he came by the job of convention chairman.

Klein says, “We almost didn’t do the luncheon because it wasn’t financially feasible, but with the donation from HGR to cover the room rental, we were able to pull it off.” And, pull it off in style they will do. The society is shuttling convention attendees from The Holiday Inn South Cleveland — Independence to The Terminal Tower with a special stop along the way. A visit to the tower’s observation deck also is planned. The topic of the luncheon presentation will be “From Chicago World’s Fair to Cleveland’s Public Square: the Story of the Terminal Tower.”

For lovers of Cleveland history, especially of Public Square, Klein provides a wealth of information. I learned more in an hour with him about the history of the buildings on Public Square and the Van Sweringen brothers who built them than I’ve learned in my (ahem) undisclosed number of years on this planet where I’ve lived in Cleveland since birth. He recommended the book Invisible Giants: The Empires of Cleveland’s Van Sweringen Brothers by Herbert H. Harwood Jr. It’s now on my Goodreads list!

If you are interested in joining the society or attending the convention, you can get more information on the society’s website. We’ll be at the luncheon looking for you!

 

Cornell University alumni and MAGNET partner to host manufacturing seminar

Cornell Club of Northeastern Ohio logo

On Feb. 21, The Cornell Club of Northeastern Ohio sponsored a gathering at MAGNET (Manufacturing Advocacy & Growth Network) to learn about “Manufacturing and the Future of Work in Northeast Ohio.” The event was attended by Cornell alumni, as well as interested parties from area educators and businesses.

MAGNET’s Linda Barita, director of strategic alliances, led the discussion and was joined by Mike O’Donnell, VP of operations, and Dave Pierson, lead engineer and head of additive and 3D printing. 

Highlights of the discussion revolved around data from the 2017 NEO Manufacturing Survey conducted by MAGNET and its partners, The Corporate University and Kent State University at Stark.

The survey showed that manufacturers are concerned about three main issues: rising costs of healthcare, attracting and retaining qualified workers, and government policies and regulations.

The focus of the discussion revolved around attracting a skilled workforce, with a focus on students in high school. Although traditional high school internships have been for juniors or seniors, Pierson says he now is recruiting freshman so that he can offer them training for four years prior to graduation. He states that the interns are well prepared to join the workforce after four years of training and adapt easily to their new jobs.

The question remains around training for adults whose jobs vanished during the 2008 recession. In an article The Plain Dealer, Olivera Perkins reports, “Six of the 10 occupations losing the most jobs were moderate or higher-paying. They included executive secretaries and administrative assistants; business operation specialists, including brokers; and most secondary-school teaching positions.” She continues by stating that “the two fastest-growing occupations were lower-paying: food preparation and serving workers, with a median hourly pay of $8.71, and home health aides, at $9.18 an hour.” (Perkins, 1) This problem has increased the number of “working poor” in our community.

How can we, as a community, offer adults in the community who have found themselves on the sidelines of the job market with the opportunity to learn the skills needed in today’s manufacturing environment? It will take partnerships between the manufacturing industry, educators, government, and those, like myself, who work in the field of Industrial and labor relations, to create employment opportunities that will afford an employee with the opportunity to earn enough money to support him or herself.

Works Cited

Perkins, Olivera. (2012, Sept. 3). “Jobs with mid-range pay are disappearing from the Cleveland area labor market.” Retrieved
from:
http://www.cleveland.com/business/index.ssf/2012/09/decent_paying_jobs_disappearin.html

 

How do I lower manufacturing costs?

man working in manufacturing facility

(Courtesy of Guest Blogger Liz Fox, senior marketing associate, MAGNET: The Manufacturing Growth Advocacy Network)

As manufacturing shifts and grows through technological innovation and higher demand, shops are continually becoming more flexible and embracing the idea of slimming down. As a result, manufacturers are looking for ways to save money without sacrificing valuable manpower, processes, or components. If your efforts aren’t producing ideal profit margins, the following are some valuable cost-reduction ideas that should be considered in your long-term plans.

Assess and enhance your processes.

Before taking the next step toward cutting costs, you need to assess your manufacturing processes by looking at them from every angle. What details do you notice? Are there unnecessary steps or equipment? When you look at the big picture, it not only tells you where things can be improved, but gives you guidance on how to innovative so that materials aren’t wasted, labor isn’t costly, and scrap is minimal.

This can involve the following:

  • Implement additive techniques to reduce development time and use less expensive materials
  • Make better use of suppliers by evaluating and prioritizing your current needs
  • Modify designs to make them more cost-effective
  • Adopt Lean manufacturing and create a culture of continuous improvement

Go green.

Companies now are more receptive to sustainability as a key pillar of their day-to-day operations, and this means cutting back on energy consumption. With the right blend of technology, real-time data, and other resources, companies can run slower without disposing of good customer service or creating longer lead times. Take initiative by installing energy-efficient lighting fixtures, rescheduling the use of high-powered equipment, and putting together a special team to ensure all energy-oriented manufacturing costs are being managed appropriately.

Consider the cost of inventory.

Inventory space utilized for a long period of time can lead to high costs for storage, maintenance, and insurance. Take measures to make your operations more fluid, responsive, and oriented toward noted actual demand, which can help you avoid overproduction, cut the amount of waste, and substantially reduce cash spent on space for additional product inventory.

For more information, contact MAGNET at 216.391.7002 or visit manufacturingsuccess.org.

Stomp on the brakes and learn which local manufacturer stamps brake components

Ford F150

Stamco Industries Inc., 26650 Lakeland Blvd., Euclid, Ohio, was started by William Sopko (see William Sopko & Son Co. and wind energy) in 1983 when he bought the assets and building from another stamping company that closed in 1982. He chose to locate in Euclid, Ohio, because, “The City of Euclid is friendly towards manufacturing. In the 34 years that we have been located in Euclid, Stamco has made three or four plant expansions, and the city was very supportive of these activities.”

The company is a heavy-gage metal stamper. That means that it takes flat sheets of metal or metal that comes in a coil (picture the rolls of steel that you see being transported on trucks on the freeway), puts it in machine that feeds the steel into the stamping press that goes up and down with a huge amount of force to generate a component or finished product at the end of the machine.

These parts are used by the braking industry in cars, trucks, SUVs, semis, farm equipment, military equipment and aircraft. Depending on which brand of vehicle you drive, if it’s a major American brand, more than likely Stamco’s parts are in the brakes of your car or truck. Roy Richards, manager of commercial operations at Stamco, says, ““I find it very satisfying to see parts produced with our equipment in our building and to see vehicles every day that are comprised of those very parts.”

But, Stamco is a job shop, which means it doesn’t have a product of its own or actually make the brakes. It buys supplies from a warehouse that buys the raw material from a metal manufacturer. Then, it provides a service by making a component at the request of a supplier. That supplier makes the finished product (brake or brake component) to sell to another supplier that assembles it then sells it to the manufacturer who makes the vehicle. Did you know that many companies are involved in making a vehicle’s brake system that keeps you safe on the road?

The presses that Stamco uses to manufacture these parts are medium to heavy tonnage, which means they are large and powerful. For example, a Ford F-150 can carry 1.5 tons of cargo. These presses have a 3,000-ton capacity. The parts being manufactured are larger in size and weigh as much as 20 pounds each. Because of this, 80 percent of Stamco’s customer base is within 500 miles; although, it does export to Belgium, India, Mexico and Brazil. And, for the same reason, the main material that Stamco uses – steel – is purchased from local steel warehouses that purchase it from ArcelorMittal USA in Cleveland’s Flats. This creates a strategic advantage due to much lower transportation costs.

You may be familiar with the term “tool and die.” The unit put into the press to stamp the part is called a die. Stamco makes some dies, purchases others, and is provided with dies by the customer that is placing the order. Therefore, the company employs a full staff of tool-and-die makers, engineers, designers, machine operators, die setters and lift-truck drivers. “The company was developed with a teamwork philosophy. Employees learn to operate a certain press then are assigned to other presses in order to crosstrain on other pieces of equipment,” Sopko says.

With regard to the company’s forseeable future, he states, “Our greatest challenge is finding experienced engineers and tool-and-die makers, and in next couple of years we will have people retiring. I am conscious that the skilled workforce pool is smaller than it was before, and we will be looking for new people.” He shares that for Stamco, as well as other local manufacturers, 2015/2016 was slow but he believes business will pick up a bit in 2017. At the end of 2017 and into 2018, Stamco has new projects scheduled and will be busy. That’s great news for the local economy!

Interested in driving one of these?

Semi truck on the highway

Do you know someone 18 years of age or older who is looking for a career that offers him or her independence away from an office environment? There’s a gem right here in Euclid that might help – Cuyahoga Community College’s Truck Driving Academy.

On Jan. 24, The Euclid Chamber of Commerce hosted its monthly Coffee Conversation, open to chamber members and the community, at the Truck Driving Academy, currently rebranding as the Transportation Center. Attendees met Director Ian Wilson, were given a short presentation about the program, and were given the opportunity to experience a commercial-driving training simulator. Two attendees braved the virtual roads and encounters with rain, fog, snow, ice, cyclists, motorists and other hazards.

truck driving simulator at Cuyahoga Community College

Wilson explained that the college is moving away from simply being a truck driving academy and starting to offer programs in supply chain and logistics, as well as a diesel tech program in order to become a full-service transportation center. Currently, students can earn a Class A or B commercial driver’s license that allows them to drive a full truck, a car hauler, a gas truck and others, as well as a school bus or forklift.

To assist with making learning accessible, the college recently bought and modified a 53-foot semi-truck and trailer into a mobile trailer for manufacturing training. Half of the trailer is a classroom. The other half is a lab. This way, the college can take the classroom to students who may be working onsite at a manufacturing facility and are not able to get away for the day. It also can go to schools to conduct outreach demos for high-school students who may be interested in a transportation or manufacturing career.

He says, “At any given time, 200,000 trucking jobs are available, nationwide, and the industry always is looking for drivers. Trucking is integral to everything this nation does. Everything in your house was on a truck at some point.”

As Wilson explains, Cuyahoga Community College located the academy in Euclid, Ohio, as part of a manufacturing region with easy access to transportation junctures as well as local manufacturers. The academy has even trucked equipment from the college’s own maintenance department own the road to HGR Industrial Surplus for consignment.

 

An update on HGR’s 2015 manufacturing scholarship recipient

Jon Berkel Elyria Foundry
(photo courtesy of Elyria Foundry)

(Courtesy of Guest Blogger Jonathan Berkel, 2015 HGR Industrial Surplus Manufacturing Scholarship recipient)

Ever since I received the manufacturing scholarship from HGR Industrial Surplus in 2015 and graduated from Elyria High School and Lorain County JVS where I studied welding and fabrication, I have been furthering my education at Lorain County Community College to earn an associate of science degree. In fall 2017, I will be transferring to The Ohio State University to earn my bachelor’s degree in welding engineering.

For the past year and half at Lorain County Community College I have been taking classes in math, science, English and general education that will transfer to The Ohio State University. These courses will prepare me for future courses that I will take in order to pursue my degree.

While attending classes, I work part-time, and I work full-time when classes are not in session at Elyria Pattern Co., since I graduated high school as a welder and a pattern maker. I do a little bit of everything. I am working on some projects for Elyria Foundry. I also have been working on frames for the base of the patterns. These frames go on the base of the pattern to give the base stronger support.

I would like wish all the 2017 scholarship nominees good luck.

Jon Berkel welding
(Jonathan welding)

Stakeholders gather at Cleveland Workforce Summit to formulate a workforce-development plan

Cleveland Workforce Summit

On Monday, Dec. 12, a roomful of manufacturers, educators, political leaders, nonprofits and others gathered, according to Jason Drake of the WorkRoom Alliance Program, “to initiate a discussion about curriculum and programming in the service of workforce and to start developing a strategic plan that will help refill the talent pipeline for local companies.” He adds that “our ultimate goal is to bring as many local, state and federal assets into alignment to support an educational program for public schools that emphasizes foundational mechanical skills, career awareness and counseling, robust and diverse work-based learning experiences in career clusters with significant opportunities available in the local job market, and protocols to pave smoother pathways from classrooms to careers.”

WorkRoom Alliance Program is working to create maker spaces as neighborhood cornerstones in order to upskill and reskill youth and adults in the skills needed by manufacturers. The organization is partnering with Cleveland Job Corps, a residential training center with a capacity to house 440 students aged 16-24 where they can go for no-cost technical and academic training for two years with one year of job-placement assistance. The third partner is Dan T. Moore Companies, a portfolio of 18 R&D companies that find and solve unmet industrial needs.

Dan Moore states, “We can’t get enough qualified people with mechanical aptitude to apply for the jobs that there are. And, with manufacturing as the fastest growing component of Ohio’s economy, we need machine operators who can do advanced manufacturing, not engineers.”

The group, with a host of member companies, is seeking to put in place a plan, locally, to introduce students to the foundational skills for a mechanical mindset starting in the fifth grade and continuing through high school and beyond. Its goal is to open a training bay at Cleveland Job Corps with a manufacturing facility and curriculum that align with the local job market’s needs. Job Corps will fully fund the program if Cleveland Workforce Summit partners will supply the equipment. This program will offer pre-apprenticeship training. Students then can go to apprenticeship training programs through organizations such as WIRE-Net and/or college to earn stackable credentials.

Jack Schron of Jergens Inc. adds, “Our goal is to make Northeast Ohio the entrepreneurial maker and manufacturing capital of the country.”

If you are interested in participating as a partner in the Cleveland Workforce Summit, hosting tours for students or supplying equipment, Jason Drake can be reached at [email protected].

WorkRoom Program Alliance logo

MAGNET’s 2016 State of Manufacturing address took place at Jergens, Inc.

MAGNET state of manufacturing symposium at Jergens

On Nov. 16, 2016, MAGNET: The Manufacturing Advocacy and Growth Network, in conjunction with PNC Bank, presented its 2016 State of Manufacturing: Important Trends Affecting Northeast Ohio Manufacturers at Jergens Inc., 15700 S. Waterloo Road, Cleveland. There was standing room only as manufacturers and service-industry representatives arrived to hear presentations by Rich Wetzel, Youngstown Business Incubator, on the state of additive manufacturing and Dr. Ned Hill, The Ohio State University’s John Glenn College of Public Affairs and Ohio Manufacturing Institute, on manufacturing, the economy and the future.

In opening remarks, Paul Clark, regional president, PNC Bank, noted that “Thirty percent of PNC’s loan commitments in Northeast Ohio have been in manufacturing for the past 20 of 40 years.” These loans help manufacturers with new product development, new markets and acquisitions.

Wetzel, in his presentation on additive manufacturing, aka 3D printing, shared the seven main processes of additive manufacturing, with material extrusion being the most common, and says, “Northeast Ohio is becoming the capital of additive manufacturing and putting the area on the map.” He also shared that low-volume tooling is the low-hanging fruit and the easiest to implement for near-term opportunities but that the market tends to be risk averse.

Last, Dr. Hill (if I had an economics professor like this in college, I might have liked economics and learned something) talked about the current uncertainty in the market due to the election but the positive increase in interest rates. He says, “Manufacturing is looked at nostalgically by the public since it’s gone overseas, and they believe we aren’t making things.” In 2014, although China was the top nation for manufacturing, the U.S. was a close second. He shared that the largest market opportunity in the world lies in the NAFTA nations. He did a retrospective and shared that manufacturers were always in the top 10 employers in Ohio but now the reality is that part-time, low-wage jobs in healthcare, retail and food service have become the mainstay. In that reality, he says, “Midsized companies will be driving this state.”

Another trend he discussed in depth was automation. Since 1979, we lost almost 5-million factory jobs but at the same time more than doubled the value due to productivity. In addition, he shared statistics that we have lost 13 percent of factory jobs to trade and 88 percent to automation and continuous improvement, and that robotics is expected to reduce labor by another 22 percent in the U.S. He asked the audience to consider how many jobs technology has saved rather than lost. The U.S., for the first time in recent years, is a threat to China due to its quality, efficiency and improved internal supply chain. He says that when manufacturing can 3D print a die, it will save 20-30 percent and can compete with China. And, as much as we would like to believe that manufacturing powers the economy, it’s actually powered by consumers who do 70 percent of the spending. They are buying the products we manufacture!

Finally, he acknowledged the present problem of aging-out workers and the lack of a skilled workforce to replace them. He says manufacturing’s greatest enemies are parents, school counselors and OSHA, which limits workers under 20 from being on the manufacturing floor. We are losing talent to other industries. Let’s make these people our allies and work toward STEM education and a resurgence of interest in a field has evolved and shed its former stereotypical image.

 

6 reasons why you need digital marketing to expand your business

woman touching digital screen

(Courtesy of Guest Blogger Liz Fox, senior marketing associate, MAGNET: The Manufacturing Advocacy and Growth Network)

Manufacturing has always been at the forefront of change and innovation, notably in creating and implementing new measures to better serve the needs of the company and its customer base. But the rapid pace of technological growth – paired with reluctance to invest in new and/or unexplored systems – has left small- and mid-sized businesses struggling to keep up in an increasingly connected world.

However, digital marketing services can be utilized for different purposes in different industries with the ultimate goal of increasing revenue and establishing credibility. The following reasons not only address the numerous benefits of incorporating digital marketing in your overall strategy, but also how different techniques can grow your business sooner rather than later.

  • Lead delivery and conversion – Lead scoring empowers companies to better track how customers are finding them. By using a marketing automation platform in conjunction with customer relationship management (CRM) software, manufacturers easily can monitor how incoming traffic gets converted to leads, followers, subscribers, and/or closed sales.
  • Reduced marketing costs – Traditional media, such as print, radio, and television, harbor high rates and are, in some cases, ineffective at getting to your target market. Digital marketing not only touches a wider range of clients, but also bears better returns on investment. In fact, according to Gartner’s Digital Marketing Spend Report, 40 percent of surveyed small- and mid-sized companies claimed they saved money by using digital means of promotion.
  • Level playing field – Now that digital marketing services are becoming more cost-effective, they are no longer exclusive to large, multinational corporations. Smaller companies are granted access to services and capabilities that can help them better compete in growing industries. Sales and marketing strategies as a whole also are subject to expansion, which enables manufacturers to compete on similar levels.
  • Better customer interaction –In today’s world, consumers are more likely to follow or purchase from companies with a personal touch, and aspects of digital marketing allow small manufacturers to reach out to their customer base with new products and updates on the company. In particular, branching out into social media – especially Twitter, Facebook, and LinkedIn – builds trust and credibility, which leads to substantial increases in sales and revenue.
  • Enhanced identity and brand reputation – In addition to customer interaction, active social media accounts and a comprehensive website offer brand enforcement not found in traditional media. People are more likely to trust companies that have clear messaging and a substantial digital presence, as interactive elements, such as forms, buttons and feeds, can generate excellent results.
  • IoT integration – Over the last decade, the Internet of Things has grown into a hot topic for manufacturers, and many companies are embracing the ideology of interconnected devices on the shop floor. Digital marketing can act as the first step to preparing you for this shift and, eventually, will play a larger role in how you streamline your business.

Staffing agency develops associates for skilled-trades jobs

skilled tradesman

(Courtesy of Guest Blogger Karen Sating, SHRM-CP and branch/market manager at Manpower)

Tell us in 3-4 sentences what service Manpower provides and what your role is.

With offices in 80 countries, Manpower provides contingent and permanent staffing to organizations of all sizes with solutions to enhance business agility and competitiveness. Manpower helps companies manage the ever-changing talent needs in today’s world in which rapid access to the right talent is a powerful competitive advantage. With our understanding of staffing trends and our pool of highly qualified candidates, Manpower can deliver the talent, matching the right individual to the right job.

What is your experience working with manufacturers or in the trades?

For more 60 years, Manpower has developed an understanding of high-demand occupations in manufacturing. We offer proven recruitment processes to find the right candidates. Finding skilled trades workers is a major challenge for organizations in the U.S., especially workers with the knowledge and experience for a specific job. It’s also Manpower’s core competency. Manpower is staffing for project work, peak production, year-round needs, and one-person jobs with qualified workers.

What are the greatest employment challenges that manufacturers face?

We are now at a turning point in the manufacturing workforce environment in North America. There are major changes underway in the demand and supply for manufacturing workers – many driven by new technologies – that will require new strategies and tactics for both companies and employees. For the fifth consecutive year, skilled trades positions are the hardest to fill globally according to our 2016-2017 Talent Shortage Survey.

How is the fact of Baby Boomers aging out of the system affecting the employment landscape?

Due to the aging North American workforce and a lack of younger talent to fill the pipeline, a generational skills gap also exists in manufacturing. Because of declines in domestic manufacturing, productivity gains, and a weak economy, many companies have hired few manufacturing workers of any type during the last couple of decades. As a result, many existing employees are nearing retirement. This generational shift will lead to even greater demand for new manufacturing workers for the jobs that remain.

How do you find qualified candidates?

We use a number of methods to attract the right candidates for the right jobs. From targeted local recruiting techniques to technology-enhanced recruiting, we use a wide-ranging methodology to identify the best candidate pool. Additionally, we maintain a pool of available candidates in our proprietary database and will partner with our clients to further anticipate skills and usage patterns.

What types of manufacturing and industrial positions do you staff?

Manpower staffs all types of manufacturing positions from general laborers to skilled trades.

Is there training available to enhance their skills?

Manpower offers free training to our associates via MyPath. With the ever-changing demands, we consider training a key differentiator for our associates’ productivity, efficiency, and long term satisfaction.

  • Assessment tool – We are offering a preference evaluation that allows our candidates and associates to align their likes and natural drives to jobs that match those preferences, which gives them the guidance they need to accelerate their career.
  • powerYou – We provide our associates with the courses to fill any knowledge or skill gaps through this online classroom. Associates do not need to apply for this resource. They are able to easily sign up with an username and password that should occur outside of regular working hours and is non-compensable.
  • Full College Tuition Coverage Program – Manpower is partnering with Western International University to offer our eligible, actively-assigned associates who apply for a Pell Grant with the opportunity to pursue a first-time associate’s or bachelor’s degree with no out-of-pocket costs.

What advice do you have for someone seeking a job in manufacturing?

Manufacturing candidates, especially those in skilled trades are in high demand. We’ve seen a rise in the number of businesses focused on training and development to fill talent gaps. We expect to see this number grow. That’s why we support companies and individuals to nurture learnability, which is the desire and ability to learn new skills to be employable for the long term.

What advice do you have for manufacturers seeking skilled employees?

As organizations report the highest talent shortage since 2007, employers look to develop their own workforces to fill in-demand roles. More employers than ever are filling talent gaps by training and developing their own people. This number has more than doubled since 2015, from one in five to more than half.

Manpower logo

 

Tips & tricks for implementing Lean/Six Sigma tools

Lean manufacturing

(Courtesy of Guest Blogger Chris Adams MBA, Lean BB and Six Sigma BB)

Lean and Six Sigma have been methodologies I have used throughout my career, whether I knew them at that time by those names or not. Educated in Industrial and Operations Engineering “at that school up north,” The University of Michigan, and subsequently obtaining an MBA at The Weatherhead School of Management at Case Western Reserve University, I was fortunate enough to get the strict schooling behind me and then later obtained my Lean Black Belt through the corporate Lean office of Emerson Electric in St. Louis and my Six Sigma Black Belt through Lorain County Community College via Dan Sommers who is a Six Sigma Black Belt alumni from GE Lighting.

The vast majority of my experience with Lean and Six Sigma methodologies has come through the manufacturing world. So, the first tip I would propose is to start with the Lean Journey 5S (or sometimes companies choose to use 6S to call out safety separately) if you and your organization have the wherewithal and commitment. Instituting the rigors of 5S and then maintaining are definitely a place where good standard work and an audit process pay off.

But, many an organization is too impatient to allow for the “cost” of 5S and the, sometimes, soft-cost savings to be returned. So, my second tip, Value Stream Mapping is still the way to make the current state be documented and understood as well as provide for the solid basis on which future-state Value Stream Maps can drive the profitability of an organization in the right direction.

My third tip is to use, sooner rather than later, the Value Stream Mapping process to understand back to the suppliers’ supplier and forward to the customers’ customer. I have been with organizations that have been successful in implementing and working with their suppliers and customers as a win-win in the value chain.

The fourth tip is to have a solid foundation for the process used to implement project- or process-based change. In my last two roles, I have been fortunate enough to work with organizations that were committed enough to the process of leading change that Policy Deployment (or Strategy Deployment or X-matrix) were truly practiced. An organization that waterfalls its top three to five main corporate objectives to the associate on the floor really understands what teamwork is all about.

My fifth and final tip is that, although my experience (and to this point) a significant amount of the use of Lean and Six Sigma tools have come through the manufacturing world, service industries are a hotbed where these tools can be more universally applied. In my personal experience as a volunteer at one of the most respected hospital systems in the world, we’ve learned that a process is a process and can be improved.

 

Local bolt manufacturer had its roots in WWII war effort and supplies bolts to critical applications

excavator loading dump truck at construction site

(Courtesy of Guest Blogger Alex Kerr, corporate secretary, Kerr Lakeside)

Kerr Lakeside Inc., 26841 Tungsten Blvd., Euclid Ohio, was started in 1945 by Charles L. Kerr. He then organized Krafline Industries for the manufacture of a special military fastener. Once World War II ended, the company discontinued operations until 1947, when the company was renamed C.L. Kerr Industries. It regularly bought and sold products from another Cleveland company, Lakeside Machine Products Company, which led to a merger in 1958. The new company was named Kerr Lakeside Industries.

Expansion continued for Kerr Lakeside in the 1950s and 1960s as the company made additions to its facilities on St. Clair Avenue numerous times. In 1965, Kerr Lakeside moved to its present location on Tungsten Boulevard in Euclid Ohio. Kerr Lakeside continued to make expansion to this facility and invested in two buildings next door through the end of the century, as equipment was purchased and space to hold inventory was necessary. The business has remained a family-run business since the beginning, now in its third generation of ownership, under the leadership of Charles Kerr II.

Today, Kerr Lakeside Inc. manufactures hex socket screw products, precision-machined parts, and cold-headed components. The largest portion of Kerr Lakesides business is its sale of high-strength, critical application fasteners. These high-strength fasteners are produced on one of Kerr’s seven cold heading machines. This process takes a steel blank and presses it between a punch and a die to form the metal into a fastener blank. This process can reach speeds upwards of 200 parts per minute and results in no loss of material, unlike machining that removes metal to form the parts. After the fastener blank is formed, the threads are rolled between two dies that form the threads of the fastener. Both these processes allow for the part and threads to be formed with little to no material lost and provide for a higher strength part. Last, the parts are sent out locally to a vendor for heat treating to increase the strength of the fastener. All parts are then inspected at Kerr Lakeside’s in-house laboratory to ensure they meet the required specifications.

Kerr’s full line of hex socket screw products is sold through distributors across the United States and Canada. These fasteners are used in a wide range of products, including automotive, machine tools, tool and dies, heavy-duty machinery, and mining equipment. Kerr says, “The bolts can end up in critical applications, such as in vehicles and motorcycles, trucks, construction equipment, cranes, molds and dies. Bolts aren’t the most exciting thing, but they do an important job.”

One of the many challenges for Kerr Lakeside, like many other manufacturers, is the availability of skilled labor. Kerr has taken an active role in the industry’s efforts to develop its workforce going forward. Kerr is a member of a number of associations — Precision Machined Products Association, Industrial Fastener Institute, and Alliance for Working Together — that encourage manufacturing as a career path by working with students and educators of local schools. Several area community colleges, including Lakeland Community College, Cuyahoga Community College and Lorain County Community College, now offer two-year manufacturing-related programs as a result of the associations and their members.

Kerr Lakeside also supports local businesses. According to its plant manager, the company has bought a National Acme screw machine, belt sander, conveyors, shelving, motors and pumps from HGR Industrial Surplus and has sold surplus equipment to HGR, as well.

Kerr Lakeside logo